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Residents invited to share experiences with accessible taxi services

A new survey from the City of Sarnia and SAAC aims to gather input from residents with disabilities and caregivers about local accessible transportation options.
A Care-A-Van driver stops to pick up a rider in Sarnia last week.Troy Shantz
A Care-A-Van driver stops to pick up a rider in Sarnia.

The City of Sarnia is looking to residents, particularly individuals living with disabilities who require transportation accommodations, and their caregivers, for input on accessible taxi service delivery in the community.

While the City does not provide taxi services directly, it does oversee licensing. To better understand the current landscape and the needs of residents requiring accessible transportation, the City, in partnership with the Sarnia Accessibility Advisory Committee (SAAC), has launched a public survey at speakupsarnia.ca/Taxi2025.

The data collected will help inform the committee as it reviews potential options for improving or facilitating more diverse accessible transportation services.

“We’re always trying to better understand, and address, accessibility need in the community, and this survey is an extension of that,” said SAAC Chair Debbie Draganits. “We’re hoping it will provide us with greater insight to what is currently offered, what services are being utilized, and what can potentially be improved in our community.”

The survey includes questions on both accessible taxis and existing City-led services such as Sarnia Transit’s Care-A-Van program.

Residents have until July 18, 2025, at 4:30 p.m. to complete the survey.


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